Orders & Returns

πŸ›’ Orders & Return Policy – AlRafeyMart UAE πŸ‡¦πŸ‡ͺ

πŸ“¦ Orders Policy

  • All orders are processed within 24–48 hours after confirmation.

  • We offer Fast & Reliable Delivery Across UAE through trusted courier partners.

  • You will receive an order confirmation message on WhatsApp or Email after placing your order.

  • Please ensure your address and contact number are correct before confirming the order.

  • Cash on Delivery (COD) and Online Payment options are available for your convenience.


πŸ” Return & Exchange Policy

At AlRafeyMart, your satisfaction is our top priority ❀️

You can return or exchange a product within 3 days of delivery if:

  • The product is damaged, defective, or not as described.

  • The product is unused and in original packaging.

Note:

  • Customers must share clear pictures or videos of the issue on WhatsApp for quick verification.

  • Refunds (if approved) will be processed within 5–7 business days after product inspection.

  • For hygiene reasons, some items (like undergarments or personal care items) cannot be returned.


🚚 Delivery Time

  • Major Cities (Dubai, Abu Dhabi, Sharjah): 2–3 working days

  • Other Emirates: 3–5 working days


πŸ’¬ Need Help?

For any questions or returns, contact us:
πŸ“§ Email: rafeybhutto38@gmail.com


✨ Our Promise

We aim to provide top-quality products, secure shopping, and excellent customer support to every buyer in the UAE πŸ‡¦πŸ‡ͺ

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